SHIPPING & RETURNS

SHIPPING POLICY

All items will be shipped within 1 business days upon receipt of payment (except Saturdays and sundays).

Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.

We are unable to take any responsibility for any custom delay or tax Reason is because transit time is highly depended and
provided by Postal Service (except weekends and holidays).

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

​​RETURN & EXCHANGE POLICY​

We provide 14-day return policy for products sold. Full refund of the purchase (excluding the shipping expenses) can be applicable
under the following circumstances:

ALL accessories must be unused; ALL accessory packages must be unopened.
ALL items must be intact and undamaged (except for defects in manufacturing).
For more circumstances, please refer to more information.

If you need return, please check twice to confirm the item is not work and contact our customer service representative, let us know
the detailed problem and send us some pictures for confirmation. Then get a unique address for return.

We can't receive the packages if buyer return by yourselves according to the address on shipping package. We won't solve such case
and buyer should responsible for the consequences.
We ONLY accept the return for original package. Please make sure the item have NO man-made sabotage.

​​CONTACT

We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.

Please allow 1-2 business days for us to response. 

Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.

We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.